GDPR & CCPA Compliant - Our commitment to protecting your personal information
Pix Event is committed to protecting your privacy and personal information in accordance with the General Data Protection Regulation (GDPR) for European users, the California Consumer Privacy Act (CCPA) for California residents, and applicable international privacy laws.
This privacy policy explains how we collect, use, store, and protect your information when you use our services. We act as the Data Controller under GDPR and are responsible for ensuring your data rights are respected.
Your Consent: By using our services, you provide explicit consent to the processing of your personal data as described in this policy. You may withdraw your consent at any time.
We commit to not selling, renting, or sharing your personal information with third parties for commercial purposes.
⚠️ Information is only shared in the following specific cases:
*All partners are bound by strict confidentiality agreements
Request a copy of your personal data and information about processing
Correct inaccurate or incomplete personal data
“Right to be forgotten” - request deletion of your data
Limit how we process your personal data
Object to processing based on legitimate interests
Request deletion of account and personal data
Limit how we use your data
Refuse data processing for marketing purposes
Receive your data in a structured, machine-readable format
Know what personal information we collect, use, share, or sell
Request deletion of personal information we have collected
Opt out of the sale of personal information (we do not sell data)
Equal service and pricing regardless of privacy choices
To exercise any of these rights, contact us at [email protected] or use our Data Subject Request form.
| Data Type | Retention Period | Notes |
|---|---|---|
| Account information | Until account deletion | Can request deletion at any time |
| Event photos | According to service plan | 1-24 months depending on plan |
| Search data | 30 days | Automatically deleted after 30 days |
| System logs | 90 days | For security and analysis |
| Payment information | 7 years | According to legal requirements |
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
If we discover that we have collected information from children, we will delete it immediately and notify parents.
Your data may be transferred and processed in countries outside the European Economic Area (EEA), including the United States, Singapore, and other locations where our service providers operate.
We use EU-approved Standard Contractual Clauses for transfers to third countries without adequacy decisions.
For countries with EU adequacy decisions, data flows freely with equivalent protection levels.
Technical and organizational measures including encryption, access controls, and data minimization.
Enterprise customers can request EU-only data residency. Contact[email protected]to discuss data localization requirements for your organization.
We may update this privacy policy from time to time to reflect changes in our service or legal requirements.
Any significant changes will be notified via email or website notification. We encourage you to review this policy periodically.
Email: [email protected]
Postal Address:
Data Protection Officer
Pix Event
[EU Representative Address]
Dublin, Ireland
Our DPO is available to answer questions about data processing and your privacy rights.
🇪🇺 EU Residents: You have the right to lodge a complaint with your local supervisory authority if you believe your data rights have been violated.
🇺🇸 US Residents: California residents can contact the California Attorney General for CCPA-related concerns.
Find your local authority at:EDPB Members List
Report security concerns immediately to: [email protected]
By using our service, you provide explicit consent to this privacy policy. Your consent can be withdrawn at any time by contacting us.
This policy is compliant with GDPR (EU) 2016/679, CCPA, and applicable international privacy laws.